Client Policy and FAQ

Signup

Signup is quick and easy. Use our online contact form (click here) or give us a call at 406-855-9870 to set up your account.

Once we have your information, we will drop off your labeled tubs for you to fill up with your recyclables.

How Gone Green Recycling Works

Upon signup and payment, we provide you with bins to collect your recycling in. Every 2 weeks, on the same day as your regular garbage pickup, you will set out your bins at the curb and we will come collect your recyclables and bring them to be recycled.

To ensure your recyclables are able to be recycled for the good of the environment and help keep prices low please keep these guidelines in mind:

Use the labeled bins provided and only place paper in the paper bin, cardboard in the cardboard bin, glass in the glass bin, etc.
Reference the chart below for what is and is not recyclable.
Have your recycling out and ready the night before, or by 6:00 am on your recycling day. This keeps our routes running smoothly and ensures we can collect everyones recycling on their designated day and reduce our carbon footprint by keeping our route as efficient as possible.
Breakdown ALL cardboard
Please keep bins stored indoors to preserve their condition
Wash out all bottles/cans/jars and remove their lids before putting them in the bins

Billing

As a small locally-owned business, we thank you for your prompt payment.

We take cash and checks, payable in advance, billed quarterly. Current rates for residential customers in Gallatin County are $15/month or $45/quarter (every 3 months).

Many of our customers set up autopayment with their bank to ensure their account stays current.

Our mailing address for payment is:

Gone Green
P.O. Box 11103
Bozeman, MT 59719

Please make sure the name you used to sign up with your account or your pickup address is on your check.

Invoices will be sent every 3 months.